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Had luggage lost, delayed, or damaged on an international flight? Check what the airline owes you under the Montreal Convention — it's free and takes under 2 minutes.
Check your flight in minutes and let FlyPayout handle the claim process from start to payout.
The Montreal Convention is the single most important international treaty governing airline liability for passengers and their baggage. Formally known as the Convention for the Unification of Certain Rules for International Carriage by Air, it was adopted on 28 May 1999 and entered into force on 4 November 2003. As of March 2026, 143 parties have ratified the Convention, covering virtually every major aviation market in the world.
If your luggage was lost, delayed, or damaged on an international flight — or if you suffered financial loss due to a flight delay — the Montreal Convention 1999 is likely the legal framework that governs your claim. This guide explains everything you need to know about Montreal Convention compensation: what it covers, how much you can claim, the strict time limits you must meet, and how it works alongside other regulations like EC 261/2004.
The Montreal Convention 1999 is a multilateral treaty that establishes uniform rules for international carriage by air covering passengers, baggage, and cargo. It replaced and modernized the Warsaw Convention of 1929, which had set liability limits so low they had become meaningless by the late twentieth century.
The Convention was created to provide a standardized framework for airline liability — necessary for the growth of the aviation industry, since unlimited liability had made insurers hesitant to cover airlines operating across multiple jurisdictions. Under the Convention, airlines must maintain adequate liability insurance to cover passenger claims as a condition of operating international routes between signatory states.
The Convention covers four main areas:
| Montreal Convention | EC 261/2004 | |
|---|---|---|
| What it covers | Actual financial losses (proven damages) | Fixed compensation for inconvenience |
| Baggage | Lost, delayed, damaged baggage | Not covered |
| Flight delays | Proven financial losses from delay | Fixed €250–€600 for 3+ hour delay |
| Cancellations | Proven financial losses | Fixed €250–€600 + refund/rebooking |
| Denied boarding | Not specifically covered | Fixed €250–€600 + immediate payment |
| Proof required | Must prove actual financial loss | No proof needed — fixed amounts |
| Geographic scope | International flights between 143 signatories | Europe only (EU + EEA + ECAA) |
The two are not alternatives — they complement each other. On a qualifying European flight where your bag is also lost, you can claim EC 261 compensation for the flight disruption and Montreal Convention baggage compensation for the lost bag.
The Convention sets liability limits in Special Drawing Rights (SDR), an artificial currency basket managed by the International Monetary Fund. SDR is not a traded currency — its value is recalculated daily based on a basket of major world currencies, so compensation amounts in euros or dollars will vary with the exchange rate at the time of settlement.
These limits were most recently revised on 28 December 2024 as part of the Convention's built-in five-year inflation adjustment.
| Category | SDR limit | Approximate EUR | Approximate USD |
|---|---|---|---|
| Baggage (lost, delayed, damaged) | 1,519 SDR per passenger | ~€1,800 | ~$2,175 |
| Passenger delay | 6,303 SDR per passenger | ~€7,500 | ~$8,400 |
| Death or injury | 151,880 SDR per passenger | ~€180,000 | ~$200,000 |
| Cargo | 26 SDR per kilogram | ~€31/kg | ~$35/kg |
| Category | Previous SDR limit |
|---|---|
| Baggage | 1,288 SDR |
| Passenger delay | 5,346 SDR |
| Death or injury | 128,821 SDR |
| Cargo | 22 SDR/kg |
These are maximum limits, not guaranteed payouts. A passenger whose delayed bag caused €200 in emergency purchases claims €200, not €1,800. The maximum amount is a ceiling, not a flat payment.
If you are traveling with high-value personal items, you can make a special declaration of value at check-in and pay a supplementary fee. This raises the airline's liability above the standard limit. Where declared value is not an option or doesn't fully cover your exposure, taking out additional insurance before travel is worth considering.
Baggage claims are by far the most common use of the Montreal Convention for ordinary passengers.
Checked baggage is officially considered lost if it has not been returned within 21 days of the flight's arrival. Once declared lost, you can claim the current value of the bag and its contents after depreciation, up to the 1,519 SDR limit.
To support a lost baggage claim, you will need your flight documents — booking confirmation, boarding passes, and the baggage receipt attached to your boarding ticket at check-in — along with a detailed list of the bag's contents with estimated current value for each item.
Full details: Lost Luggage Compensation
If your bag is considered delayed — returned within 21 days — the airline must reimburse you for reasonable emergency purchases: toiletries, basic clothing, and essential personal items you needed because your bag wasn't there. Keep all receipts. Without documentation, the airline can dispute the amount. A missed business meeting or pre-paid activity caused by not having essential items can also form part of a proven financial loss claim.
Full details: Delayed Luggage Compensation
If your checked bag or its contents are damaged during the flight, the airline must pay for repair or replacement at current value. You must report the damage in writing within 7 days of receiving the bag and retain damaged luggage receipts for any repair or replacement costs.
Full details: Damaged Luggage Compensation
Airlines commonly exclude or limit liability for cash, jewellery, precious metals, important documents, fragile items, electronics, and perishable goods packed in checked baggage. Keep valuables and essential personal items in your carry-on.
Passengers must report damaged baggage within 7 days and delayed baggage within 21 days to maintain their right to compensation. Missing these deadlines means losing your claim entirely.
| Situation | Deadline | Consequence |
|---|---|---|
| Damaged baggage — written complaint | 7 calendar days from receiving the bag | Lose right to claim |
| Delayed baggage — written complaint | 21 calendar days from receiving the bag | Lose right to claim |
| Lost baggage — officially considered lost | 21 days without delivery | Can file full lost luggage claim |
| Court action (all claims) | 2 years from flight arrival date | Claim is time-barred |
Calendar days, not working days. Weekends and holidays count.
Written means written. Phone calls do not satisfy the notification requirement. Submit a new written claim through the airline's online claim form, by email, or by registered post.
The Property Irregularity Report at the airport is critical but not sufficient. Filing a PIR at baggage reclaim creates an official record, but it does not replace the written complaint required within the 7-day or 21-day windows. Both steps are required.
Under Article 19, airlines are liable for damage caused by delay in the carriage of passengers, unless they prove they took all reasonable measures to avoid the delay.
Key differences from EC 261 delay claims: no fixed compensation amounts — you must prove actual financial losses. No 3-hour threshold — any delay can be claimed if you can demonstrate resulting financial damage. Maximum liability is 6,303 SDR per passenger. General inconvenience is not covered — only provable out-of-pocket losses.
In practice, most passengers on European flights are better served by EC 261 for delays, because it provides fixed amounts without proof. However, the Montreal Convention becomes valuable when your actual financial losses exceed the EC 261 fixed amounts, or when your flight is not covered by EC 261.
You can claim under both. On a qualifying European flight, you can receive EC 261 fixed compensation and claim additional proven damages under the Montreal Convention. The EC 261 amount may be deducted from Montreal Convention damages, but the two frameworks are complementary.
For the Montreal Convention to apply, both the departure and arrival countries must be signatories to the treaty. If one country is not a party to either the Montreal Convention or the Warsaw Convention, local laws will govern the claim rather than the Convention's standardized rules.
As of 2026, 143 parties have ratified the Convention. Covered countries include all 27 EU member states, all EEA members, Switzerland, the United States, Canada, the United Kingdom, Australia, Japan, China, Brazil, India, and the ECAA Western Balkan countries including Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, and Albania.
A contracting state stopover does not affect your coverage. If your international itinerary includes a connection through a signatory country, the Convention applies to the journey as a whole.
For non-contracting state flights, the older Warsaw Convention of 1929 may still apply, with significantly lower liability limits.
Domestic flights. The Montreal Convention applies to international flights only. For domestic travel, national law governs. Within the EU, EC 261 and EU Regulation 2027/97 effectively extend Montreal Convention-level protections to domestic flights.
Strict liability up to 151,880 SDR (approximately €180,000 or $200,000 depending on exchange rate). Airlines are automatically liable for bodily injury up to this amount without passengers needing to prove negligence. The airline cannot limit or exclude this liability.
Above 151,880 SDR, airlines can only avoid liability by proving the accident was not caused by their negligence or was solely caused by a third party.
The Convention does not cover purely psychiatric injury unless it is linked to physical injury. Compensation applies only to injuries caused by an accident on board the aircraft or during embarking or disembarking.
Fifth jurisdiction. The Convention allows passengers to bring compensation claims in the country of their principal residence, in addition to the four traditional jurisdictions: the carrier's domicile, principal place of business, place of ticket purchase, and destination.
Montreal Convention claims involve bureaucratic processes, strict time limits, and airlines that systematically lowball offers. FlyPayout handles the entire claim for you.
The Montreal Convention 1999 is an international treaty governing airline liability for passengers, baggage, and cargo on international flights. It was adopted in 1999, entered into force in 2003, and has been ratified by 143 countries. It sets maximum liability limits for lost, delayed, or damaged baggage (1,519 SDR), passenger delays (6,303 SDR), and death or injury (151,880 SDR strict liability).
The maximum compensation is 1,519 SDR (approximately €1,800) per passenger, revised on 28 December 2024. You receive your proven losses up to this cap — not an automatic flat payment. If you made a special declaration of value at check-in, the maximum amount can be higher.
Lost baggage claims apply when the bag has not been returned within 21 days — it is declared lost and you claim its current value. Delayed baggage claims cover the period while the bag is missing — you claim reasonable emergency purchases such as toiletries and essential clothing. The 1,519 SDR limit applies to both.
No. The Convention applies to international flights between signatory countries only. For domestic travel, national law applies. Within the EU, domestic flights are effectively covered by equivalent protections through EU regulations.
Yes. EC 261 provides fixed compensation for inconvenience (€250–€600). The Montreal Convention covers proven financial losses. On a qualifying European flight with baggage problems, you can claim both. The EC 261 amount may be deducted from Montreal Convention damages, but you can receive compensation under both frameworks.
You must submit a written complaint to the airline within 21 calendar days of receiving your delayed bag. For damaged baggage, the deadline is 7 calendar days. For lost baggage, you have 2 years from the flight arrival date to bring a court action.
Yes. Serbia ratified the Montreal Convention in 2009. Bosnia and Herzegovina, Montenegro, North Macedonia, and Albania are also signatories. International flights from or to airports in these countries are fully covered.
Airlines can limit or deny claims for pre-existing damage, improper packing, excluded items such as cash and jewellery in checked bags, or if the passenger missed the notification time limits. Airlines frequently deny valid claims hoping passengers will give up. FlyPayout challenges improper denials.
You need your flight documents — booking confirmation, boarding passes, and baggage receipt — the Property Irregularity Report filed at the airport, receipts for any emergency purchases, and a list of the bag's contents with estimated current value. For damaged baggage, photographs and damaged luggage receipts for repair or replacement costs are essential.
Whether your bag was lost on a transatlantic flight, damaged on a European connection, or delayed on a trip across Asia, the Montreal Convention gives you clear, enforceable rights. Most passengers never claim what they are owed — because they don't know the rules, miss the time limits, or accept lowball airline offers. Don't be one of them.
Check your claim now — it takes less than 2 minutes, and it's completely free.
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