easyJet Compensation: How to Claim Up to €600 for Delayed or Cancelled Flights

easyJet is Europe's second-largest low-cost carrier, carrying 93.4 million passengers in FY2025 across 1,202 routes in over 35 countries. The easyJet group operates a fleet of over 350 Airbus aircraft through three subsidiaries: easyJet UK (United Kingdom), easyJet Europe (Austria), and easyJet Switzerland. The airline holds leading market positions at London Gatwick Airport, London Luton Airport, Bristol, Edinburgh, Milan, Naples, Nice, Basel, Geneva, and Paris CDG.

If your easyJet flight was delayed, cancelled, or you were denied boarding, you have strong legal protections. All three easyJet subsidiaries are registered in European countries — the UK, Austria, and Switzerland — making every easyJet flight covered by either EC 261/2004 or UK 261 in both directions. With a 6-year limitation period for easyJet UK claims filed in England and Wales, you can claim for disruptions going back to 2020.

This guide explains how to file an easyJet compensation claim, the easyJet refund process, how much easyJet flight compensation you can receive, and how FlyPayout handles the case for you.

How easyJet's three-subsidiary structure affects your rights

easyJet operates under three separate Air Operator Certificates, created after Brexit to maintain operating rights across different markets:

Subsidiary	Registration	IATA	Aircraft prefix	Regulation
easyJet UK	United Kingdom	U2	G-	UK 261
easyJet Europe	Austria (EU)	EC	OE-	EC 261
easyJet Switzerland	Switzerland	DS	HB-	EC 261 (via Swiss bilateral)

All three are European carriers. Every easyJet flight is covered in both directions — departures from any airport and arrivals in Europe. Check your booking confirmation or easyJet app for the operating carrier. The aircraft registration prefix (G- for UK, OE- for Austria, HB- for Switzerland) tells you which entity is responsible. The distinction mostly affects limitation periods and which enforcement body handles escalated complaints.

How much easyJet compensation can you claim?

Under EC 261

Flight distance	easyJet compensation
Up to 1,500 km	€250
1,500 km to 3,500 km	€400
Over 3,500 km	€600

Under UK 261 (easyJet UK flights)

Flight distance	Compensation
Up to 1,500 km	£220
1,500 km to 3,500 km	£350
Over 3,500 km	£520

Note that compensation can be reduced by 50% if the airline reroutes you on an alternative flight that arrives close to your original scheduled arrival time — within 2 hours for short-haul, 3 hours for medium-haul, or 4 hours for long-haul.

Here are examples on common easyJet routes:

Route	Distance	Compensation
London Gatwick to Barcelona	~1,140 km	€250 / £220
London Gatwick to Nice	~1,020 km	€250 / £220
London Gatwick to Amsterdam	~370 km	€250 / £220
London Luton to Malaga	~1,800 km	€400 / £350
Bristol to Palma de Mallorca	~1,310 km	€250 / £220
Edinburgh to Paris CDG	~870 km	€250 / £220
Milan Malpensa to Berlin	~850 km	€250
Geneva to Lisbon	~1,550 km	€400
London Gatwick to Tenerife	~2,900 km	€400 / £350
London Gatwick to Sharm el-Sheikh	~4,050 km	€600 / £520
easyJet Switzerland to London	~750 km	€250

When do you qualify for easyJet flight delay compensation?

Flight delays

Eligibility for cash compensation requires the flight to arrive 3 or more hours late at the final destination, with the delay caused by reasons within the airline's control. The delay is measured at arrival when doors open, not at departure. easyJet operates a high-frequency network with tight turnarounds, and delays on busy routes — particularly during summer at congested airports like London Gatwick Airport, Amsterdam, and Paris CDG — cascade through the day's schedule.

Full details: Flight Delay Compensation

easyJet flight cancellation

If easyJet cancels your flight and notifies you less than 14 days before departure, you are entitled to easyJet compensation for the cancelled flight at the same amounts. You also have the right to choose between a full refund and rebooking on an alternative flight or a return flight to your origin.

Full details: Flight Cancellation Compensation

easyJet overbooked flights and denied boarding

If easyJet involuntarily denies you boarding due to an easyJet overbooked flight, compensation must be paid immediately at the arrival airport or departure gate. Airlines must seek volunteers before involuntarily bumping any passenger.

Full details: Denied Boarding Compensation

Connecting flights and missed connections

If your journey was booked under a single booking reference with the same booking reference on all segments, and a delay on the first easyJet leg caused you to miss a connecting flight, compensation is based on the total journey distance and your delay at the final destination.

Full details: Missed Connection Compensation

easyJet delay compensation: how the airline handles claims

Response timeline

easyJet typically responds to easyJet compensation claims within 4 to 8 weeks. If you do not receive a response, escalate to the UK Civil Aviation Authority (for UK departures) or the relevant national enforcement body.

Voucher offers

easyJet may offer travel vouchers instead of cash. Under both EC 261 and UK 261, you have the right to insist on cash compensation. Vouchers are only acceptable if you explicitly agree. A valid ticket entitles you to cash payment, not credit.

Extraordinary circumstances defense

easyJet invokes extraordinary circumstances to reject claims. Common easyJet-specific scenarios include air traffic control restrictions and air traffic control strikes at congested airports like Gatwick and Amsterdam — these can be extraordinary — and technical faults, easyJet staff strikes, or crew shortages — these are not extraordinary and the airline must pay. FlyPayout independently verifies every rejection. Examples of genuine extraordinary circumstances include severe weather, security risks, and political instability.

Booking reference and flight number

Always keep your booking reference, flight number, and boarding pass. These documents are required when you submit an easyJet compensation claim. You can also track your flight's disruption history through the easyJet app.

easyJet flight compensation: refund options

When easyJet cancels a flight or delays it by 5 or more hours, your rights under EC 261 or UK 261 require the airline to offer a full cash refund of the ticket cost within 7 days including all taxes, fees, and ancillary charges, rebooking on the next available easyJet flight or on another airline if no easyJet flight is available within a reasonable time, or rebooking at a later date of your choosing. Refunds must be in the original form of payment. easyJet cannot force you to accept credit in place of a ticket refund.

What easyJet must provide during disruptions

Passengers are entitled to free meals and refreshments if their easyJet flight is delayed for at least 2 hours, regardless of the cause. If a delay or cancellation is caused by extraordinary circumstances, easyJet is not obligated to pay cash compensation but must still provide assistance including meals and accommodation.

Delay threshold	What you're entitled to
2+ hours (flights up to 1,500 km)	Meals, refreshments, 2 phone calls or emails
3+ hours (flights 1,500 km to 3,500 km)	Meals, refreshments, 2 phone calls or emails
4+ hours (flights over 3,500 km)	Meals, refreshments, 2 phone calls or emails
Overnight delays	Hotel accommodation plus transport to and from the hotel
5+ hours	Right to abandon the journey plus full ticket refund

easyJet generally provides meal vouchers at major airports but service can be inconsistent at smaller bases. If care is not provided, cover costs yourself, keep receipts, and claim reimbursement.

easyJet baggage compensation

Lost baggage is legally considered lost if not located within 21 days of your flight, at which point you can claim compensation for the proven value of the bag and its contents up to approximately £1,380 or €1,600 per passenger under the Montreal Convention. If your bag is delayed rather than lost, you can claim for reasonable essential purchases made while waiting for it to be returned.

Lost baggage

File a Property Irregularity Report at the arrival airport before leaving baggage reclaim. If the bag is not returned within 21 days, file a formal lost baggage claim with easyJet for the bag's value and contents. Keep all receipts and a detailed list of contents.

Delayed baggage

If your bag arrives late but is eventually returned, you can claim for emergency purchases — toiletries, basic clothing, essential items — made during the period your bag was missing. Submit receipts within 21 days of receiving the bag.

Damaged baggage

Report damaged baggage in writing within 7 days of receiving the bag. easyJet is liable for repair or replacement at current value up to the Montreal Convention limits.

easyJet compensation flight statistics and delay patterns

easyJet's compensation flight statistics show that the airline's busiest and most delay-prone routes tend to be at capacity-constrained airports. London Gatwick Airport is easyJet's largest base and also one of Europe's most congested single-runway airports — during summer peak, ATC slot restrictions and ground delays regularly affect departure schedules. London Luton Airport, easyJet's second UK hub, faces similar pressure during peak periods. Passengers flying from these airports have a higher-than-average chance of qualifying for compensation during summer months.

easyJet compensation claim: time limits by jurisdiction

Subsidiary and jurisdiction	Time limit
easyJet UK — England and Wales	6 years
easyJet UK — Scotland	5 years
easyJet Europe — Austria	3 years
easyJet Europe — filed in France	5 years
easyJet Europe — filed in Italy	2 years
easyJet Switzerland — Switzerland	10 years

The Swiss 10-year limitation is the longest in Europe. For easyJet Europe flights, filing in France (5 years) or Austria (3 years) gives the best balance of time and practicality. FlyPayout assesses the optimal jurisdiction for your claim.

How FlyPayout Claims Your easyJet Compensation

FlyPayout handles the entire easyJet compensation claim process for you.

1. Check your flight. Enter your easyJet flight details into our free compensation calculator. In under 2 minutes, you'll know if you're eligible and how much you could receive.
2. Submit your claim. FlyPayout handles everything — the paperwork, the airline communication, and the case management. We determine whether EC 261 or UK 261 applies and pursue the strongest claim.
3. Get paid. We negotiate with easyJet on your behalf. If they refuse to pay, our legal team takes the case to court. We only charge our fee when you receive your money.

Why Choose FlyPayout?

• Claim for easyJet disruptions from the last 3 to 6 years depending on subsidiary and jurisdiction — it's not too late.
• We cover all easyJet Group flights — easyJet UK, easyJet Europe, and easyJet Switzerland.
• No win, no fee — you never pay upfront.
• Expert legal team experienced in both EC 261 and UK 261 claims.
• You submit the details, we handle the case from start to finish.

Frequently Asked Questions About easyJet Compensation

How do I file an easyJet compensation claim?

You can file through easyJet's website or easyJet app (Help, then Delayed or cancelled flight, then Make a claim for compensation), or let FlyPayout handle the process. easyJet typically responds within 4 to 8 weeks. If they reject the claim, you can escalate to the UK Civil Aviation Authority (for UK departures) or the relevant national enforcement body.

What is easyJet delay compensation for a 3-hour delay?

easyJet delay compensation for a flight arriving 3 or more hours late ranges from €250 to €600 (EC 261) or £220 to £520 (UK 261) depending on flight distance. Most easyJet routes are short to medium-haul, qualifying for €250 or £220 per person.

Can I get an easyJet flight compensation claim for a flight from years ago?

Yes. For easyJet UK flights, the limitation period is 6 years in England and Wales. For easyJet Europe flights, it is 3 years in Austria or 5 years if filed in France. For easyJet Switzerland, it is 10 years. FlyPayout determines the best jurisdiction for your easyJet compensation claim.

Does easyJet compensation for cancelled flight apply to seasonal routes?

Yes. If easyJet cancels a seasonal route with less than 14 days' notice, standard compensation rules apply. If cancelled 14 or more days before departure, no compensation is owed but you are entitled to a full refund.

Which easyJet subsidiary operated my flight?

Check your booking confirmation for the operating carrier. easyJet UK flights have G-prefixed aircraft registrations, easyJet Europe has OE-prefixed registrations, and easyJet Switzerland has HB-prefixed registrations.

Can I claim for lost or damaged baggage on easyJet?

Yes. Under the Montreal Convention, easyJet is liable for lost or delayed baggage up to approximately £1,380 or €1,600 per passenger. File a Property Irregularity Report at the arrival airport immediately, then submit a written claim within 7 days for damaged baggage or 21 days for delayed baggage.

Your easyJet flight was disrupted. Get what you're owed.

easyJet is one of Europe's biggest airlines, carrying over 93 million passengers a year. If your easyJet flight was delayed, cancelled, or overbooked, you are entitled to up to €600 per person in cash. With limitation periods of up to 6 years in the UK or 10 years in Switzerland, it is likely not too late to claim.

Check your easyJet flight now — it takes less than 2 minutes, and it's completely free.

FlyPayout helps passengers claim compensation for flight delays, cancellations, denied boarding, overbooking, missed connections, and baggage claims. Our service is risk-free — you only pay when we succeed.